ON-SITE, CUSTOMIZED AT&T ROUTE IT! TRAINING

"This class teaches you the info you need to know without wasting time or energy on features that don’t apply to your company.  It is the customization that makes the difference.”

Customization - We emphasize the features and routing strategies that you are currently using.  The exercises are also customized so that you have ample practice performing Route It! functions that directly apply to your company.  It is also not uncommon for students to discover cost-saving opportunities while working through demonstrations and fact finding exercises.

Effective use of your time – Because this class is on-site and customized, the entire training class is accomplished in only two days (For ICP customers, the class is 2.5 days). Compare this to the alternative which includes travel and being out-of-pocket for an entire week.

Competitive pricing – Even with a class size as small as two students, I think you will find that the overall financial benefits of utilizing Wire Rap to conduct on-site training compares favorably to the alternative of attending off-site training. Most of our customers have saved THOUSANDS of dollars in travel expenses alone!  

Please let me know if you are interested in having us conduct on-site, customized training at your company.

We can schedule a short phone call which will be followed immediately with a written quote.

We also offer consulting and outsourcing services if you need help with projects or ongoing tasks.

For more information, contact us today at 602.421.1150 or 
EMAIL:

Look at what our students are saying about our training:

"This is one of the best classes I have attended.  Scott was knowledgeable, organized and helpful." 

"Thorough, effective, caring.  Scott knows his business and would recommend his training to anyone."

"Excellent... one of the better classes that I have attended.  No time wasted on fluff.  Everything was good, useful information." 

 "One of the best training classes I have attended.  The exercises were designed in a way to really keep the class moving forward.  The instructor is obviously on top of his material.”

"Scott brings real world experience and hands-on experience that is of great value to the end user.  He provides quite a number of solutions and shortcuts to issues encountered every day in the call center."